Customs guidance
Import rules are the part of international shipping that catches people off guard, and every destination has its own: Mexico, Canada, and each country overseas. We deal with them every day, and we make sure your shipment meets every requirement before it leaves our hands.
What we help with
- Declarations and paperwork: we prepare the customs declaration for your shipment and tell you exactly which documents we need from you, usually just the purchase receipt.
- Classification: different merchandise is treated differently at every border; we classify your goods correctly so there are no surprises in transit.
- Restricted items: before you buy, we confirm whether an item can enter the destination country, needs a permit, or is better left out of the shipment.
- Duties and taxes: we tell you up front when a shipment will generate import duties, so the total cost is clear before anything crosses.
- Commercial imports: for businesses moving inventory, we help structure recurring shipments so each crossing is consistent and predictable.
Common questions we solve
Can this cross? How should it be declared? Why was a similar package stopped last time? Do I need an invoice for a used item? What happens if the value is above the duty-free threshold? These are everyday questions for us; a two-minute message before you buy can save your shipment days at the border.
Good to know
Customs guidance is included with every QMS shipment. It's also available as a standalone consultation if you're planning a purchase or a recurring import and want to understand the requirements first.
How it works
- Tell us what you want to cross, ideally before you buy it.
- We review the requirements: documentation, permits, and any duties that apply.
- You ship with confidence, knowing the paperwork is squared away before the crossing.
Not sure if it can cross?
Ask us first. Send your quote request and we'll review the requirements with you.